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4 Employee Communication Mistakes -- And What to Do Instead

Posted by Sandy Yu on 11.29.2018

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Communication is often viewed as a simplistic, innate ability. Unfortunately, many leaders don't have a natural ability to successfully communicate with employees.

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Topics: employee communication, internal communications

3 Strategies to Borrow from External Communicators to Improve Internal Communication

Posted by Sandy Yu on 11.15.2018

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As an internal communicator or human resources professional, you might think you have mastered all things employee communication. However, our own research found that 30 percent of employees don't feel you properly communicate important company information.

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Topics: internal communications, employee communications

What Internal Communicators Should Do Differently as Their Companies Grow

Posted by Sandy Yu on 10.25.2018

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Small business owners remain optimistic about their growth prospects.

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Topics: internal communications, employee communication, employee feedback

3 Ways to Build Employee Trust When You Need to Communicate Change

Posted by Sandy Yu on 10.18.2018

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Nearly one in three employees don’t trust their employer.

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Topics: employee communication, internal communications

Ask Dr. Sharkey: How Do I Give Employees the Communication They Want?

Posted by Sandy Yu on 10.11.2018

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“Hello, Dr. Sharkey! I’m the CEO of a mid-sized marketing firm. Every one of my employees deals with various projects at one time and is extremely busy. Recently, I’ve received feedback from our weekly employee polls that employees actually want to communicate more with managers and company leaders. How can I -- and our company’s managers -- communicate with employees in a meaningful and authentic manner without monopolizing too much of their already busy work schedules?”

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Topics: employee communication, internal communications

Trends and Insights: Ways to Kill Employee Engagement

Posted by Sandy Yu on 10.4.2018

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EmployeeChannel is committed to bringing you information on bettering your organization through internal communications and employee engagement. We’ve put together the latest trends to help you stay up-to-date and ready to tackle your organization’s challenges.

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Topics: trends and insights, employee engagement

4 Quotes from World-Renowned Business Leaders That Will Inspire Your Internal Communication Strategy

Posted by Sandy Yu on 9.27.2018

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Think about your company’s overall business strategy planning process. Consider the sense of urgency put into plans and alterations throughout the years. How much time, data collection, and manpower is used to ensure that it will exceed now and in the future?

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Topics: internal communications

Internal Communications Is a Business Strategy -- Help Leaders See the Truth

Posted by Sandy Yu on 9.20.2018

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Growth, acquisition, cost, marketing, and communication. What do all of these have in common?

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Topics: internal communications

Ask Dr. Sharkey: How Do I Better Communicate Company Goals?

Posted by Sandy Yu on 9.13.2018

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“Dr. Sharkey, I’m proud to say I have a very talented, driven team. Each person is motivated to do their best and are personally invested in the company’s future. However, even with an amazing team, I often find my team isn’t on the same page when it comes to company-wide initiatives. How can I effectively communicate company goals to employees in various departments in a way that will get everyone on the same page and increase business outcomes?”

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Topics: workplace communication, employee communication, internal communications

Trends and Insights: How Companies will Communicate with Employees in 2025

Posted by Sandy Yu on 9.6.2018

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EmployeeChannel is committed to bringing you information on bettering your organization through internal communications and employee engagement. We’ve put together the latest trends to help you stay up-to-date and ready to tackle your organization’s challenges.

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Topics: trends and insights

Give Employees a Bigger Voice and Watch Internal Communication Efforts Soar

Posted by Sandy Yu on 8.30.2018

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If you think your employees would recommend your workplace to friends or family, chances are you’re wrong.

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Topics: internal communications, employee engagement

Here’s What One Doctor Says is Ruining Healthcare's Internal Communication Strategies

Posted by Sandy Yu on 8.23.2018

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Just over one-fifth of employees in the healthcare industry voluntarily or involuntarily left their positions in 2017.

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Topics: internal communications, employee communication, employee engagement, healthcare

Improve the Employee Experience in Finance with These Internal Communications Tips

Posted by Sandy Yu on 8.16.2018

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The financial industry is a fast-paced, constantly changing world. This means internal communications pros must work to improve the employee experience by keeping employees engaged and in tune with company-wide values and goals.

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Topics: internal communications, employee experience

Ask Dr. Sharkey: Do Business Leaders Still Need Strong Communication Skills?

Posted by Sandy Yu on 8.9.2018

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“Hi Dr. Sharkey! I’m a big believer in educational development opportunities. In preparing our young talent for the future, I’m realizing we don’t have a specific course of action for communication development. With so much technology, I think it’s something we overlooked as a necessity. Do you believe it’s important to educate leaders (current and future) on how to communicate or is it a skill technology will make obsolete?”

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Topics: ask dr. sharkey, future workplace, internal communications

Trends and Insights: Understand the Role of Artificial Intelligence

Posted by Sandy Yu on 8.2.2018

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EmployeeChannel is committed to bringing you information on bettering your organization through internal communications and employee engagement. We’ve put together the latest trends to help you stay up-to-date and ready to tackle your organization’s challenges.

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Topics: internal communications, employee communication, workplace communication, trends and insights

3 Internal Communications Beliefs You Need to Rethink

Posted by Sandy Yu on 7.26.2018

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Internal communications are essential to an organization’s success. If information is siloed or communication breaks down, employees cannot work at peak productivity. Luckily, most HR and internal communications teams are doing a great job.

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Topics: internal communications, human resources, HR misconceptions, employee communication, employee communications

Use Employee Communication to Navigate Your Way to Improved Experiences

Posted by Sandy Yu on 7.19.2018

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Every single one of your employees is unique. That means the road to creating a positive employee experience has many twisted paths with various options. To ensure you know where to go when you hit the fork in the road, turn to internal communications.

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Topics: trends and insights, employee experience

Ask Dr. Sharkey: How Do I Improve the Employee Experience in My Diverse Workplace?

Posted by Sandy Yu on 7.12.2018

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“I’m proud to say my company has been working toward diversity and inclusion for many years. It’s a process we want to take into the future and continue improving. But with so many genders, ethnicities, and generations in one organization, it’s challenging to improve the overall employee experience. How can I keep everyone on my team actively engaged and give each person the best possible employee experience?”

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Topics: ask dr. sharkey, internal communications, future workplace

Trends and Insights: Master These Internal Communications Skills

Posted by Sandy Yu on 7.5.2018

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EmployeeChannel is committed to bringing you information on bettering your organization through internal communications and employee engagement. We’ve put together the latest trends to help you stay up-to-date and ready to tackle your organization’s challenges.

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Topics: workplace communication, trends and insights, future workplace, internal communications

Gen Z is Here -- Is Your Workplace Communications Strategy Ready?

Posted by Sandy Yu on 6.28.2018

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Look out working world, there’s a new generation of employees in town. Gen Z, characterized as those born between 1995 and 2012, are now in their twenties and entering the workforce.

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Topics: workplace communication, employee communication, Gen Z

4 Expert Tips to Bring the Employee Experience Full-Circle

Posted by Sandy Yu on 6.21.2018

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Creating the ultimate employee experience can only be done when leaders truly understand their employees’ needs and expectations. In a workforce where there are so many communication channels, it’s challenging to make sense of all the information.

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Topics: trends and insights, employee experience

Ask Dr. Sharkey: Is My Team Ready for the Future of Internal Communications Tech?

Posted by Dr. Linda Sharkey on 6.14.2018

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Every month, leadership expert Dr. Linda Sharkey answers your most burning questions about future-proofing your workplace. Dr. Sharkey is widely acknowledged as one of the world's preeminent thought leaders on global leadership development, and her book, The Future-Proof Workplace, proves the future is here and is altering the way leaders and their teams work.

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Topics: future workplace, ask dr. sharkey, internal communications

Trends and Insights: Prepare for the Future of Work Now

Posted by Sandy Yu on 6.7.2018

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EmployeeChannel is committed to bringing you information on bettering your organization through internal communications and employee engagement. We’ve put together the latest trends to help you stay up-to-date and ready to tackle your organization’s challenges.

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Topics: workplace communication, trends and insights, future workplace, internal communications

Automating the Internal Communications Process (Part 4 of 4)

Posted by EmployeeChannel on 5.31.2018

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In a recent blog, “Are We Headed Toward a Perfect Storm in Workforce Communications?,” we suggested taking four actions to address the communication requirements of a digital workforce. This four-part series will cover each point in greater detail. Check out the previous post in the series here.

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Topics: internal communications, employee communication, communication channel

Automating the Internal Communications Process (Part 3 of 4)

Posted by EmployeeChannel on 5.24.2018

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In a recent blog, “Are We Headed Toward a Perfect Storm in Workforce Communications?,” we suggested taking four actions to address the communication requirements of a digital workforce. This four-part series will cover each point in greater detail. Check out the previous post in the series here.

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Topics: intelligent workforce communication, communication analytics, internal communications

Ask Dr. Sharkey: What Can I Do Today to Prepare for Tomorrow’s Remote Workforce?

Posted by Dr. Linda Sharkey on 5.21.2018

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Every month, leadership expert Dr. Linda Sharkey answers your most burning questions about future-proofing your workplace. Dr. Sharkey is widely acknowledged as one of the world's preeminent thought leaders on global leadership development, and her book, The Future-Proof Workplace, proves the future is here and is altering the way leaders and their teams work.

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Topics: future workplace, ask dr. sharkey

Automating the Internal Communications Process (Part 2 of 4)

Posted by EmployeeChannel on 5.17.2018

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In a recent blog, “Are We Headed Toward a Perfect Storm in Workforce Communications?,” we suggested taking four actions to address the communication requirements of a digital workforce. This four-part series will cover each point in greater detail. Check out the first post in the series here

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Topics: workplace communication, internal communications

Automating the Employee Communication Process (Part 1 of 4)

Posted by EmployeeChannel on 5.10.2018

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In a recent blog, “Are We Headed Toward a Perfect Storm in Workforce Communications?,” we suggested taking four actions to address the communication requirements of a digital workforce:

  1. Automate the employee communication process. 
  2. Provide coaching to improve the communication skills of line managers. 
  3. Develop a clear understanding of employee engagement through communication analytics. 
  4. Re-instrument employee communication with fit-to-purpose channels. 

Over the next few weeks, we’ll drill down on each of these, beginning with the need to automate the employer-to-employee communication process.

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Topics: employee communication, workplace communication

Trends and Insights: Realign Your Internal Communications With What Really Matters

Posted by Sandy Yu on 5.3.2018

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EmployeeChannel is committed to bringing you information on bettering your organization through internal communications and employee engagement. We’ve put together the latest trends to help you stay up-to-date and ready to tackle your organization’s challenges.

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Topics: workplace communication, trends and insights

Expert Tips on Improving Employee Engagement in Healthcare

Posted by Sandy Yu on 4.12.2018

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There’s a perfect storm brewing in the healthcare industry. And if leaders don’t prepare now, it will wreak havoc on employee engagement. With increasing complexity in the healthcare system, new regulations, and challenging payment models, everyone, every day, is facing some level of change.

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Topics: employee engagement, healthcare, workplace communication

Trends and Insights: What The Avengers Can Teach You About Workplace Communication

Posted by Sandy Yu on 4.5.2018

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EmployeeChannel is committed to bringing you information on bettering your organization through internal communications and employee engagement. We’ve put together the latest trends to help you stay up-to-date and ready to tackle your organization’s challenges.

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Topics: workplace communication, HR communication, employee communication, trends and insights

Are We Headed Toward a Perfect Storm in Workforce Communications?

Posted by EmployeeChannel on 12.14.2017

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We previously examined the high cost of poor employee communication. Despite the cost, however, many companies continue to bear, or at least to risk, the high cost of ineffective communication. 

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Topics: workplace communication, employee communications

Every Generation is Mobile: How Employees Want You to Communicate with Them

Posted by EmployeeChannel on 10.26.2017

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As human resources professionals and business leaders, we are always looking for ways to make deeper connections with our employees. Thanks to the evolution of mobile technology, we can now immediately connect and reach our employees with urgent and critical information.

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Topics: employee communication

The 5 Top Questions for Employee Communication Analytics

Posted by EmployeeChannel on 10.19.2017

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HR is bombarded with demands for analytics that will improve a host of business processes, from talent acquisition and management to leadership and performance, culture adoption, and employee engagement and retention.

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Topics: employee communication, communication analytics

How to Create a Message Architecture for Internal Communications

Posted by EmployeeChannel on 10.5.2017

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As organizations enter the final quarter, many will be planning and budgeting for next fiscal year. For most, planning and budgeting will be shaped by high-level organizational objectives as well as departmental objectives.

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Topics: internal communications, HR communication

Old MacDonald Had an App. AI…AI…Oh!

Posted by EmployeeChannel on 9.21.2017

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The Practical Application of Natural Language Processing in Internal Communications

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Internal Communications is the next great application for natural language processing (NLP). In fact, NLP has the potential to disrupt the landscape in employee engagement and communication.

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Topics: employee communication, internal communications

The Only Employee Communication Assessment You'll Ever Need

Posted by EmployeeChannel on 9.14.2017

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As the budgeting cycle begins for most companies, it’s time to consider next year’s strategy and budget for employee engagement and communication.

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Topics: employee communication, internal communications

Employee Communication: It’s Not About Another Channel, It’s About Multi-Channel

Posted by EmployeeChannel on 9.7.2017

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When it comes to technology, we often focus on the next big thing and how technology advancement that is going to change the world as we know it. 

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Topics: employee communication, communication channel

Are HR’s Hands Tied?

Posted by EmployeeChannel on 8.31.2017

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In our recent survey designed to learn about the communication requirements of non-desktop and remote employees versus the needs of office employees, our study revealed that -- regardless of work environment -- employees want the same thing:  their organization’s commitment to frequent and effective communication.

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Topics: employee communication, human resources

Employee Communication: The Emperor Has No Skills

Posted by EmployeeChannel on 8.17.2017

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In a thoughtful e-book titled “The Top 10 Barriers Communicators Face,” the Grossman Group shares the ten most common barriers to effective communication that leaders construct. The e-book provides actionable tips about how to address the problem with executives.

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Topics: employee communication, internal communications

How an Engineer Wrecked Employee Experience

Posted by EmployeeChannel on 8.8.2017

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Thousands of words will be penned and spoken in reaction to a document titled “Google’s Ideological Echo Chamber,” an engineer’s 3,300-word document on “ideological diversity.” Some will argue that we must respect dissenting voices in the workplace, and others will express outrage over flawed thinking about gender. 

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Topics: employee communication, employee experience

Cut Me Some Slack: Why You Need a Dedicated Communication Channel

Posted by EmployeeChannel on 8.3.2017

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A number of news outlets reported that Slack is raising a $250 million round at a $5 billion valuation. First things first -- congratulations to the Slack team for creating such incredible value for their company. It’s a goal all startups aspire to.

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Topics: employee communication, HR communication, employee experience

Change Management: Takeaways from Worksite Wellness

Posted by EmployeeChannel on 7.27.2017

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Now that we’ve inspired our employees by casting a vision of a successful company change, let’s explore how to implement successful employee behavior.

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Topics: change management, future workplace, employee communication

Change Management: Inspiring Through Communicating Vision

Posted by EmployeeChannel on 7.20.2017

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Change management experts have created a wide variety of change management models (as mentioned in our last blog). Many models emphasize the importance of casting visions of the change you want to make and devising a communication plan to get there.

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Topics: change management, employee communication, internal communications

Change Management: Understanding 5 Levers for Change

Posted by EmployeeChannel on 7.13.2017

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Information about change management best practices is widely available to anyone looking to facilitate organizational change. We can turn to companies that specialize in managing change or reference the staggering number of change management models, which range from simple to complex.

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Topics: employee communication, change management

Change Management: Enlisting Your Key Influencers

Posted by EmployeeChannel on 7.6.2017

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As HR leaders, managing change within an organization is one of the most difficult and critical tasks we face. In fact, the management of change within an organization is often the first critical step in driving new business initiatives, such as entering new markets, acquiring operations and talent, or increasing overall productivity and performance.

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Topics: change management, employee communication, internal communications

How to Use Employee Communication to Ensure Corporate Social Responsibility Becomes Part of Daily Corporate Culture

Posted by EmployeeChannel on 6.29.2017

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In a recent article, entitled CSR Values: A Healthy Dose of Show and Tell, Linda Grensing-Pophal points out how CSR “has taken hold in companies around the country and the globe.” Also, in the article, Christen Graham, president of Giving Strong, Inc., a social impact consulting firm, speaks to the communication elements that ensure that CSR values “become an integral part of the corporate culture.”

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Topics: HR communication, employee communication, internal communications

3 Ways to Build a Strong Company Culture with Employee Communication

Posted by EmployeeChannel on 6.22.2017

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“Culture eats strategy for breakfast,” a famous quote attributed to Peter Drucker, is one of many maxims tightly linking corporate culture and business strategy. The sentiment has been expressed in numerous ways:  “culture beats strategy,” culture trumps strategy, and the more explicit, “culture determines and limits strategy,” referenced in Organizational Culture and Leadership by E.Schein. The implication is clear:  a strong culture is greater than an organization’s business strategy.  But weighing them against each other to see which one is greater is an unnecessary exercise.  What’s clear is that culture is critical to achieving an organization’s vision and mission. 

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Topics: HR communication

We had a blast at SHRM17!

Posted by EmployeeChannel on 6.19.2017

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We had a great time meeting everyone at SHRM17 in New Orleans this year! 

We hope you had time to drop by for a quick demo of our product at SHRM, but we know how crazy conference schedules can be!

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Excited for #SHRM17!

Posted by EmployeeChannel on 6.13.2017

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We will be exhibiting at the SHRM17 Annual Conference and Exposition in New Orleans from June 18 to June 21! Be sure to visit us at booth #240 to learn how EmployeeChannel improves employee communications and creates a differentiated employee experience!

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HR and Marketing: A Guide to Personalized Employee Experiences

Posted by EmployeeChannel on 6.8.2017

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Over the years, marketing has evolved from a list of the ‘best’ prices and giving consumers what they need to offering them a personal experience.

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Topics: hr and marketing, employee communications

HR and Marketing: Communicating with Employees on Their Terms

Posted by EmployeeChannel on 6.1.2017

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As the producer of many beloved fairytales and the creator of the ‘happiest place on Earth,’ Walt Disney made our lives a little more magical -- and still does with multi-channel marketing.

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Topics: HR communication, hr and marketing, employee communication

HR and Marketing: The Key to Understanding Your Audience

Posted by EmployeeChannel on 5.25.2017

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Meet Alison. Alison is the head of human resources at a fast-growing company. Now, meet Kara. Kara is a marketing communications manager for a Fortune-500 company.

What do these two employees have in common? A lot more than you may think.

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Topics: hr and marketing, employee experience

Employee Experience: Mastering The Future Workplace

Posted by EmployeeChannel on 5.18.2017

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PEXELS

Contributor -- that’s what 47 percent of companies and 57 percent of workers said will be the best term to describe employees by 2025, according to a recent Randstad study. While this change in title may seem small, employers need to approach the employee experience in a new and improved manner.

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Topics: employee experience, future workplace

Employee Experience: Paying Attention to the Details

Posted by EmployeeChannel on 5.11.2017

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Pexels

After years of seeing game rooms and coffee shops pop up on large company campuses, the employee experience is evolving into a complete understanding of employees’ needs. HR’s role of embracing those needs requires a 360-degree view into what’s necessary for your team to reach their best at work.

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Topics: employee experience, employee retention

Employee Experience: What it is and Common Misconceptions

Posted by EmployeeChannel on 5.4.2017

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“Engagement is an experience to be lived, not a problem to solve.”

David Zinger, Founder of the Employee Engagement Network, wrapped engagement and experience up into this perfectly explained motto. He makes it clear that employees can’t have engagement without experience and vice versa.

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Topics: employee experience, HR misconceptions

Keeping Up with Employee Expectations in a Digital Age

Posted by EmployeeChannel on 4.27.2017

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Traditionally, employees spent hours shuffling through endless corporate intranets to find important benefit information. For many, this maze of information created a lack of personalization, and employees quickly grew disinterested.  

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Topics: employee communication, HR communication, employee experience

4 Ways to Help Employees Take Advantage of Perks and Programs

Posted by EmployeeChannel on 4.20.2017

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You spent month after month and countless hours researching the most effective perks and programs to add to your company’s benefits package. After making a solid case for how they would benefit employees, you finally gained approval from company leadership to add them to your benefits offerings.

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Topics: employee communication, employee perks, employee experience

How to Become a Leader Gen Z Will Follow

Posted by EmployeeChannel on 4.13.2017

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Meet Matthew. He recently added a very promising recent college graduate, Taylor, to his marketing team. Even though she is young and new to the workforce, Matthew is extremely impressed with how quickly Taylor catches on and is moving in her own direction.

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Topics: employee communication, employee experience, Gen Z

3 Ways to Help Employees Ask the Tough Questions

Posted by EmployeeChannel on 4.6.2017

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Every company has their own vision of acceptable communication between employees and leaders. However, many forward-thinking leaders understand it’s the tough questions and concerns from employees, as well as the company’s response to this feedback, that drives individual and company-wide success.

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Topics: employee communication, employee experience, employee feedback

4 Tips for Weaving Corporate Values Into Organizational Communications

Posted by EmployeeChannel on 3.15.2017

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Corporate vision, mission, and values form the cornerstone of every organization and its culture. An authentic company culture simply cannot exist without them. Culture is much more than free snacks, drycleaning, and office perks — it’s a mutual commitment by every member of the organization to operate with a common mission and by a set of core values.

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Topics: internal communications, employee communications

Your Internal Communications Are Not Engaging Employees. Here’s Why.

Posted by EmployeeChannel on 3.2.2017

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It's a common problem that befalls many HR and Internal Communications teams:

Communication initiatives are falling flat and are not contributing to a more engaged workforce. 

Taking our cue from marketing communication best practices, (because we should think of our employees as consumers), here are six areas where internal communication programs typically need improvement and actionable strategies for reversing the trend of disengagement.

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Topics: internal communications, employee engagement

6 "Do’s and Don’ts" for Improving Engagement and Communication With Hourly and Frontline Employees

Posted by EmployeeChannel on 2.15.2017

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Your hourly and frontline employees are the backbone of your organization. They are the stewards and voice of your brand who create the products you sell, sell the products you create, and nurture the relationships that inspire customer loyalty and satisfaction.

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Topics: employee engagement, employee experience, employee communication

Push, Pull, and Interactive: 4 Tips For Balancing Internal Communications To Improve the Employee Experience

Posted by EmployeeChannel on 2.8.2017

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Achieving balance is always an admirable goal, and never more so than in the workplace where communication between company leaders, HR staff, managers, and their employees has a profound effect on the employee experience.

Push, pull, and interactive communications are an integral part of any modern, digital communication strategy and should be managed strategically with a focus on balance in the workplace.

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Topics: employee communication, internal communications

5 HR Technology Trends to Expect in 2017

Posted by EmployeeChannel on 1.24.2017

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2016 has come and gone, and we find the world of work looking much as it did one year ago: millennials in the workplace are growing in greater numbers and seniority; employee engagement and retention are the highest priorities; the war for talent is still raging as skill requirements are not being met by today’s workforce. In fact, 48% of employers are unable to fill their job vacancies, a serious problem that’s arising from a growing skills gap and inefficient recruiting processes. And once great talent is discovered, it can be a struggle to convince them to stay. It’s a vicious, competitive cycle that’s preventing many businesses from reaching their full potential.

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Topics: HR trends, hr tech, mobile

The Power of Personalization in HR Technology

Posted by EmployeeChannel on 12.14.2016

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Shutterstock | Rawpixel.com

As consumers, we are increasingly drawn to apps and services that offer individualized experiencestechnology that knows or learns something about us, tailoring service to our unique situation or preferences.

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Topics: hr tech, employee experience, employee self-service, employee engagement

The Future of Employee Self-Service: 7 Trends

Posted by EmployeeChannel on 11.10.2016

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Employee Self-Service (ESS) tools are evolving at rapid pace, and there are some truly exciting developments in store for both employees and HR teams.

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Topics: hr tech, employee self-service, employee experience

The Evolution of Employee Self-Service and Where It's Headed Now

Posted by EmployeeChannel on 11.2.2016

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There are few technology innovations more instrumental to the modern HR organization than Employee Self-Service (or ESS).

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Save Time Resolving Employee Questions With a Mobile, Self-Service Employee App

Posted by EmployeeChannel on 10.26.2016

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How Does Your HR Team Manage Employee Questions and Requests?

If you’re like many medium-to-large-size businesses, you have probably directed employees to the company intranet, benefits portal, or HR knowledge base, and instructed them to seek answers there before engaging HR.

Sure, this works some of the time, but it's likely that many employees choose to contact HR regardless, and typically for answers to the same routine questions around healthcare benefits, company policies, compensation, and vacation policies. The information is available to employees in one form or another, but they either can’t find it or choose not to search for it; we’ll explore why later on.

As a Human Resource professional, you are more than happy to serve employees and help them solve problems, but if that comes at the expense of other priorities or you find yourself answering the same questions over and over again, it’s important to re-evaluate the current systems and processes. Furthermore, if your staff is regularly handling inquiries they are over-qualified to accept, the system needs an update.

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Topics: internal communications, benefits engagement, employee self-service, employee communication

We Already Have an Intranet. Do We Need an Employee App?

Posted by EmployeeChannel on 10.3.2016

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What can an employee app like EmployeeChannel deliver that an intranet cannot, and why should an organization already using an intranet add an employee app to the mix?

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Topics: hr tech

What Can HR Learn from the Top Three Trends in Business Intelligence?

Posted by EmployeeChannel on 9.21.2016

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HR has come a long way in shedding its process-driven reputation and becoming more strategically data-driven. The rise of cloud-based HR technology has helped to streamline and automate HR processes, more effectively serve contemporary employees, and better analyze people and workplace data, but there is still a lot HR can learn to become a more strategic business function.

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Topics: hr tech, self-service

Is a Mobile Employee App Your Next Go-To Internal Communication Tool? [Infographic]

Posted by EmployeeChannel on 9.7.2016

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Did you know that the majority of HR executives are considering buying or building a mobile app to reach disengaged employees? 

It's true. In a 2016 survey we conducted of HR leaders across the United States, 57% responded that they are, in fact, evaluating mobile apps for employee communications

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Topics: employee communication, hr tech, internal communications

Aligning HR with Employee Experience: 5 Steps for Success

Posted by EmployeeChannel on 8.31.2016

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Short of replacing Human Resources with an Employee Experience department, how can HR leaders better serve a contemporary workforce?

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Topics: employee experience, millennials, employee communication, hr tech

Employee Communication: Now You're Talking! Is Anyone Listening? [Infographic]

Posted by EmployeeChannel on 8.10.2016

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Earlier this year, we surveyed HR leaders and full-time employees from a wide range of industries about the current state of their organization's employee communication channels. 

So, what did we learn? 

Despite an organization's best efforts to make information available in the form of company intranets, townhall meetings, HR help desks, and company-wide email outreach, employees continue to aggressively pursue one-to-one communication channels, including direct phone calls, email, and face-to-face meetings. 

Why?

Companies deliver generic communications while employees require real-time, personalized, and contextual responses to requests for information. 

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Topics: employee communication, internal communications

6 Tips for Creating an Effective Employee Communication Strategy

Posted by EmployeeChannel on 8.3.2016

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In previous posts, we discussed the importance and driving factors behind the modernization of employee communication. It’s no secret that employers must invest in internal communication and engagement strategies or risk losing their best talent to more progressive, employee-centric organizations.

But how do companies create a world-class, engaging internal communication program within their organization? Leveraging feedback from HR departments, industry analysts, and market research, here are 6 tips to begin developing a contemporary communication strategy.

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Topics: employee communication, internal communications

Three Trends Driving a Paradigm Shift in Employee Communications

Posted by EmployeeChannel on 7.27.2016

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Open and personalized communication with your workforce is critical for engaging employees and fostering a workplace tribe. On that same note, employees who trust and find value in the communication process are more satisfied and productive, ultimately providing better service to customers.

When we surveyed a group of HR executives earlier this year, we learned that only 29% are satisfied with current methods of employee communication, and yet more than half (57%) have no companywide budget for it. This fact is alarming considering how critical communications are to overall workplace happiness and the rate at which employee expectations are evolving every year.

In a nutshell, employers must endeavor to modernize their channels of communication and interaction with their workforce, or be left in the dust as their greatest talent move on to more progressive, employee-centric organizations.

What is driving this monumental shift in expectations surrounding employee communication? We have narrowed it down to three major trends.

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Topics: employee engagement, employee experience, internal communications, employee communication

Using Employee Communication to Foster Your Workplace "Tribe"

Posted by EmployeeChannel on 7.20.2016

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We all know that employee communication and engagement are important, but why?

What is it about the direct interaction between an individual employee and the organization she belongs to that makes or breaks employee productivity, satisfaction, belonging, and in effect, retention? 

As we’ve learned, it’s all about the tribe. Let’s explore…

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Topics: employee experience, employee communication

Employee Communications: Are You and Your Employees Really on Speaking Terms? [Infographic]

Posted by EmployeeChannel on 7.14.2016

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Earlier this year, we worked with an independent firm to survey human resources executives from organizations with 1,000 or more employees across a wide range of industries. Participants were surveyed about their company's employee communications , including the effectiveness and satisfaction with various modes of employee communication channels

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Topics: employee communication

Securing Your Employee Communications

Posted by Mark Oney, SVP, Product Operations on 6.9.2016

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Our delivery of a mobile app that puts employee- and company-specific info at employees’ fingertips has been met with excitement as well as the typical questions regarding security. While our app does not currently communicate sensitive data, we believe that delivering highly personalized communications demands an equally high level of security. We also believe that selecting a partner with a commitment to security is essential.  So what do you look for?  

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Content Management: The Key to a Successful Implementation

Posted by Shanta Bodhan, SPHR on 5.5.2016

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Many of the HR professionals we’ve spoken to believe you can drive employee engagement through a mobile communications app. So, what’s holding you back? 

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Employee Experience: The Next Battleground for the Hearts and Minds of Today's Workforce

Posted by Steve L. Adams on 4.5.2016

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April 5, 2016. Today, we introduced a real-time communications app for employee communications. It’s a mouthful, but the goal is simple: to put the knowledge and expertise of HR professionals and their partners’ at employees’ fingertips so that our customers can support and delight their employees.

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HR Technology Trends to Expect In 2016

Posted by Steve L. Adams on 12.17.2015

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Year end is always an opportune time to look toward the future. As such, we wanted to share our perspective on 2016 technology trends in HR technology.

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Is HR Ready to Adopt Mobile Apps?

Posted by Steve L. Adams on 12.1.2015

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With the proliferation of mobile HR apps, the success of early HR adopters of mobile apps, and the push from tech savvy employees, the widespread adoption of HR-focused mobile apps appears to be close to or at the tipping point.  

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Topics: app, mobile, hr

Building Benefits Engagement Strategies in Wake of Regulatory Changes

Posted by Steve L. Adams on 9.28.2015

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Government’s job is to create or augment legislation to address it’s budgetary or political goals. But just as government has the power to implement new legislation that significantly impacts benefits strategies -- whether the Cadillac tax or another aspect of ACA -- employers now have an equally powerful weapon in the form of cutting-edge self-service benefits engagement solutions. These tools allow leading companies to easily shift their benefits education and engagement strategies in response to any legislative changes thrown their way.

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Topics: employee engagement, benefits education and decision support, HDHP, benefits engagement

Which would you prefer: Go through Open Enrollment or do just about anything else?

Posted by Steve L. Adams on 9.25.2015

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INTRODUCTION:

Is Open Enrollment your favorite season of the year?  For the vast majority of employees, the answer is a resounding no according to the recently published VSP Open Enrollment survey.  We probably would have guessed respondents preferred open enrollment to cleaning a teen's bathroom, but is it better than doing taxes or buying a car?  Most respondents would choose just about anything - including taxes - over the annual rite of benefits selection. So what can we do to ratchet open enrollment up on the list? Deliver engaging, informative content that instills confidence in decision making. 

 

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Topics: employee engagement, benefits enrollment, benefits education and decision support

Using Benefits Engagement Solutions to Avoid the Unintended Consequences of ACA

Posted by Steve L. Adams on 7.30.2015

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Is it just me or are the cost-containment measures driven by ACA putting the fundamental reasons for offering benefits at risk?

According to a recent survey by the International Foundation of Employee Benefit Plans, employers believe 2016 will be the most expensive ACA year yet, and in response, many have implemented cost-containment measures that hit employees where it hurts the worst—their wallets.  

According to the survey, more than a third of employers have increased out-of-pocket limits, deductibles, and participants’ share of premium costs while twenty percent have increased copayments or coinsurance, participants’ share of prescription drug costs, and employees’ share of dependent coverage costs.

Meanwhile, the same survey noted that 79% of employers rely on their benefits to attract future talent and 75% use their benefits to retain current employees.

So there’s our challenge:  Offering a competitive benefits strategy that attracts and retains employees while intelligently managing costs. 

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Topics: benefits engagement

Secret Sauce for Employee Engagement?

Posted by Steve L. Adams on 7.6.2015

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MetLife recently released their 13th Annual U.S. Employee Benefit Trends study—Benefits Impact: Delivering Dynamic Benefits for a Loyal Workforce. 

The study reveals three factors key to benefit success:

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Topics: Insider, employee engagement, benefits enrollment, benefits education and decision support

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