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Every Generation is Mobile: How Employees Want You to Communicate with Them

Posted by EmployeeChannel on 10.26.2017

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As human resources professionals and business leaders, we are always looking for ways to make deeper connections with our employees. Thanks to the evolution of mobile technology, we can now immediately connect and reach our employees with urgent and critical information.

Though much has been written about millennials and their mobile usage, all employees, regardless of age and generation, use mobile regularly and frequently. These same employees also understand the importance of communication in the workplace, and are looking to us -- HR pros and leaders -- to take control of communications and provide them information that is critical to their jobs.

We need to re-evaluate our employee communication strategy and consider the role of mobile technology and how it can serve your employees’ communications needs. To get started, we’ve compiled the infographic below to look at every generation’s mobile employee communication desires.

Here’s a look inside the multi-generational workforce:

  • Both millennials and Gen Z say communication is the most important quality in a leader.
  • Baby boomers rated “effective communication to keep employees informed” a 4.53 out of 5 on a scale of importance.
  • Mobile communication productivity gains are the same across all age groups from 18-65.
  • 70% of millennials feel advanced tech is crucial to a collaborative, productive, and efficient work environment.
  • In 2016, 87% of adults 18+ had access to a smartphone:
    • 18-34: 97%
    • 35-49: 94%
    • 55+: 77%

Check out the full infographic below to see if you’re prepared to connect with employees in every generation. You may find yourself rethinking how you approach your employee communication strategy.

Topics: employee communication

Human Resources Today