In the healthcare industry, employee engagement is of utmost importance as it drives the entire patient experience. In fact, according to Advisory Board, an increase in employee engagement has a direct correlation with increased patient safety grades. Additionally, they found that engaged employees are three times more likely than their disengaged counterparts to earn top performance marks.
Career development is a key component of every company’s success. How employees evolve in their roles determines their overall accomplishments. It’s so important, in fact, the whole month of November is National Career Development Month.
“We now have the youngest and brightest teaching the oldest,” Jack Welch, former CEO of General Electric, explained 20 years ago regarding the efficacy of reverse mentoring.
In his first project focused on reverse mentoring, Welch paired 500 junior and senior employees. He hoped it would result in the junior employees teaching senior employees about new technology and tools.
And it worked.
Workforce communication is a crucial tool in building a strong company culture. Unfortunately, internal outreach email open rates tend to be relatively low, especially when it comes to general company information like newsletters, company updates, and HR announcements. In fact, our own prospects here at EmployeeChannel report that more than 60 percent of internal communications go unread.
Employee communication is never an easy task. Add negative feedback to the mix and it is even more challenging. There’s a critical balance that leaders need to strike between communicating an issue and empowering their employees to correct the problem (as opposed to making them feel inadequate or incapable).
From the lack of technology to poor planning, any number of variables can derail your teams communication.
“Dr. Sharkey, as I’m sure you’ve heard, financial experts predict a recession in 2020. Understandably, this sends some employees into a panic. Panic often leads to a loss in productivity or even retention. What can I do to keep my team calm with the predicted recession?”
In every industry, people are looking for an improved employee experience through increased empathy in the workplace. In fact, 93 percent of employees say they are more likely to stay with an empathetic employer.
EmployeeChannel is committed to bringing you information on bettering your organization through internal communications and employee engagement. We’ve put together the latest trends to help you stay up-to-date and ready to tackle your organization’s challenges.
Managers work on the front lines with your employees. As part of the lifeblood of your company, they’re often responsible for relaying critical information from executives to their teams. Unfortunately, this relay of information often leads to major employee communication issues, especially during times of conflict.