Resilience is an important quality in employees, no matter the role or industry. Their capacity to recover quickly from difficulties within the workplace and in their personal lives determines how successfully they rise above failures and the fear of failure.
Nobody wants to work in a toxic work environment. As a leader, you hold the culture and attitude of your workplace as one of your most important areas of focus.
But managing conflict, identifying issues, and keeping your cool can be a full-time job -- and exhausting at that. We reached out to industry experts to find out their most effective communication tips for maintaining a positive work environment to give you a leg-up on keeping toxicity out of your office. Here is what they had to say:
By this time in the year, your focus is likely set on how you’ll revamp and improve your internal communications strategy for 2020. You know the weight it has on your company’s success, and you need to make sure it’s primed for optimal employee engagement, direct and transparent, and unique to your organization's needs. But are you really planning for the long haul?
Employee communication is never an easy task. Add negative feedback to the mix and it is even more challenging. There’s a critical balance that leaders need to strike between communicating an issue and empowering their employees to correct the problem (as opposed to making them feel inadequate or incapable).
From the lack of technology to poor planning, any number of variables can derail your teams communication.
“Dr. Sharkey, as I’m sure you’ve heard, financial experts predict a recession in 2020. Understandably, this sends some employees into a panic. Panic often leads to a loss in productivity or even retention. What can I do to keep my team calm with the predicted recession?”
Leadership communication is pushed to the back of the ‘urgent’ to-do list more frequently than most want to admit. The complexity of verbal and non-verbal cues, mixed with employees’ vast emotions can be challenging to grasp. Still, the standard of leadership communication is viewed as having general conversations and sending scheduled emails.
Many of your employees are likely waiting to receive a promotion they’ve worked so hard to earn. They’ve proven they’re good at their jobs, are hitting goals, and collaborate with co-workers well.
Promotions are earned. This is something most leaders and employees have a mutual understanding of. What sends this communication off the rails is when an employee believes they’ve earned a promotion before you feel they’re ready.