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What Every Employee Wants From their HR Team

A Survey of U.S. Workers

Are communication requirements for non-desktop (e.g. retail associates, nurses, factory workers, servers, etc), remote, and corporate office workers different? Are non-desktop workers more disconnected due to a lack of digital access? Do remote workers suffer more due to time zone challenges and lack of face time? 

Questions like these provided the motivation for research into the communication requirements of these workers. Surprisingly, the research reveals similarities across the three different work environments: 

  • Employees share a common view of the importance, frequency, and the channels of communications.
  • Employees share similar expectations of their HR teams and employers.
  • Employees consider open communication to all employees one of the top initiatives they would like to see their organizations focus on.  

Download the research now to learn more about how what every employee wants from their HR Team.  

The survey ran in the first quarter of 2017. There were responses from more than 1,200 U.S. workers, with approximately 400 participants responding to every question in each employee segment (non-desktop, remote, office). The participants represented a cross-section of employers, from small businesses with less than 50 employees to enterprises with 20,000+ employees and included employees with a wide range of educational experience from high school to post-graduate work. The survey also included U.S. workers from multiple industries with a variety of professional personae. 


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Human Resources Today